Frequently
Asked
Questions
What is the TAB Prepaid Mastercard®?
The TAB Prepaid Mastercard is a Prepaid Mastercard issued by Sunrise Bank that allows people to reduce their tuition through their everyday spending.
Is there a cost to obtain the TAB Prepaid Mastercard?
To help reduce fraud, the TAB Card program has a $10 enrollment fee, however, upon activation of your TAB Prepaid Mastercard you will receive a $10 promotional credit.
Can I have multiple TAB Card accounts all paying their reward to the same tuition account?
Yes
Where can I use my TAB Prepaid Mastercard?
Your TAB Prepaid Mastercard may be used everywhere Debit Mastercard is accepted.
How does it work?
After signing up for the TAB Prepaid Mastercard and loading funds, when one makes a purchase, they earn a percentage of the transaction back towards their school tuition as a reward.1
Example:
A family goes out to dine at a local restaurant which is offering a 10% reward1. Their bill comes to $200 and the party pays with their TAB Prepaid Mastercard. A $20 tuition reward1 is earned and credited to their school tuition account.1
How do I know which community merchants participate in the program?
You can find a full listing of In-Store participating merchants by clicking the “Rewards” link and browsing the In-Store section.
How do I know which online merchants participate in the program?
After you install our TAB Card Rewards1 browser extension, your browser will let you know if you are shopping with a participating merchant. You can also find a full listing of the online participating merchants by clicking the “Rewards” link above and browsing the Online section.
Can I use my TAB Prepaid Mastercard along with coupons or other promotions?
For In-Store merchants, coupons or other promotional items use will be at the discretion of the merchant. For online merchants, coupon or promotional codes will likely work but will invalidate the transaction for a tuition reward1. Check our deal section to take advantage of additional coupons or promotions that when used will not invalidate the transaction for a tuition reward.1
How long will it take for me to see my earned reward?
Your transactions will be available to view in your online reward1 account within 1-3 days on In-Store purchases and 7-14 days on online purchases.
Can I return an item and get a full refund on my purchase?
You may make a return according to the merchant’s policy; however, the rewards1 earned on the original transaction will be subtracted from your rewards1 balance.
When will my tuition reward be paid?
Your tuition reward1 will be paid on the date and as indicated on the left side panel of your "My Account" page.
How do I use the Browser Extension?
After downloading it here, you can see instructions on how to use it here.
How do I terminate my account?
Should you ever wish to terminate your account and/or request your personal data be deleted, please send us a Customer Support request to do this for you.
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